Privacy Policy
Menusin.com Customer Privacy Policy
Menusin.com’s privacy policy covers the collection and use of personal information that may be collected by Menusin.com anytime you interact with Menusin.com, such as when you visit our website, when you purchase Menusin.com products and services, or when you call our sales or support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Menusin.com, and we go to great lengths to protect it.
Why we collect personal information
Why do we collect your personal information? Because it helps us deliver a higher level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest announcements, updates, special offers, and events that you might like to hear about.
If you do not want Menusin.com to keep you up to date with Menusin.com news, updates and the latest information on products and services email us at mcpp@menusin.com.
What information we collect
There are a number of situations in which your personal information may help us give you better service. For example, we may ask for your personal information when you’re discussing a service issue on the phone with an associate, downloading information, registering for a seminar, participating in an online survey, registering your products, or purchasing a product. At such times, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the Menusin.com products and services; and information relating to a support or service issue. We collect information for market research purposes—such as your occupation and where you use your computer—to gain a better understanding of our customers and thus provide more valuable service. We also collect information regarding customer activities on our website and on related websites. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites and Internet services are of most interest to them.
The Menusin.com website, allows subscribers to create an “Menusin.com ID” based on your personal information. This convenient service saves you time and allows for easier use of our web services. Here’s how it works: You create a personal profile—providing your name, your business name, phone number, email address, your mailing address and in some cases a credit card number — and choose a password and password hint (such as the month and day of your birth) for security. The system saves your information and assigns you a personal Menusin.com ID—in many cases simply your email address, because it’s unique and easy to remember. The next time you wish to access subscriber services, all you need to do is enter your Menusin.com ID and password; the system looks up the information it needs to assist you. In addition, if you update the information associated with your Menusin.com ID it will be available for all your transactions with Menusin.com and its sub sites.
If you use a bulletin board or chat room on a Menusin.com website you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. Menusin.com is not responsible for the personally identifiable information you choose to submit in these forums.
When we disclose your information
Menusin.com takes your privacy very seriously. Be assured that Menusin.com does not sell or rent your contact information to other marketers. To help us provide superior service, your personal information may be shared with legal entities within Menusin.com who will safeguard it in accordance with Menusin.com’s privacy policy. There are also times when it may be advantageous for Menusin.com to make certain personal information about you available to companies that Menusin.com has a strategic relationship with or that perform work for Menusin.com to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with Menusin.com’s policies. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the Menusin.com website.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
How we protect your personal information
Menusin.com takes precautions - including administrative, technical, and physical measures- to safeguard your personal information against loss, theft, and misuse, as well as unauthorised access, disclosure, alteration, and destruction.
To make purchases from Menusin.com, you must use an SSL-enabled browser such as Safari, Netscape Navigator 3.0 or later, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it’s transmitted over the Internet.
You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser like Safari.
Integrity of your personal information
Menusin.com has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. You can help us ensure that your contact information and preferences are accurate, complete, and up to date by logging in and checking your personal profile at www.menusin.com. And you can request a copy of your personal information, your subscription registration history, and your interactions with our support agents by contacting us at the email address below.
Cookies and other technologies
As is standard practice on many corporate websites, Menusin.com’s website uses “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us.
If, however, you prefer not to enable cookies, you can of course disable them on your computer. Please note that certain features of the Menusin.com website will not be available once cookies are disabled.
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyse trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. Menusin.com will not use the information collected to market directly to that person.
In some of our email messages we use a “click-through URL” linked to content on the Menusin.com website. When a customer clicks one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.
In addition we use pixel tags—tiny graphic images—to tell us what parts of our website customers have visited or to measure the effectiveness of searches customers perform on our site.
Pixel tags also enable us to send email messages in a format customers can read. And they tell us whether emails have been opened to assure that we’re only sending messages that are of interest to our customers. We store all of this information in a secure database located in the UK.
Our companywide commitment to your privacy
As we said, Menusin.com takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to Menusin.com employees and strictly enforce privacy safeguards within the company. In addition, Menusin.com supports industry initiatives—such as the Online Privacy Alliance (http://www.privacyalliance.org) and TRUSTe—to preserve privacy rights on the Internet and in all aspects of electronic commerce. And we do not knowingly solicit personal information from minors or send them requests for personal information.
Menusin.com’s website has links to the sites of other companies. Menusin.com is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
Privacy questions
If you have questions or concerns about Menusin.com‘s Customer Privacy Policy or data processing, please email: mcpp@menusin.com to contact us. The Menusin.com Data Controller will respond to your inquiry within 30 days.
If you do not want Menusin.com to keep you up to date with Menusin.com news, updates and the latest information on products and services please email: mcpp@menusin.com. Naturally, if you notify us that you do not want us to use your information for a particular purpose, we will not do so.
Menusin.com may update its privacy policy from time to time. When we change the policy in a material way the updated privacy policy will prevail on this website.
Menusin.com Ltd, Lime Kiln Business Centre, Wootton Bassett, Wiltshire SN4 7HF
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